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8.2/10 (Expert Score)
Product is rated as #7 in category Website Builder
BigCommerce is a leading e-commerce platform that enables businesses to build, manage, and grow their online stores.
Features
8.5
Ecommerce Features
8.5
Ease of use
7.5
Customer Support
8
Value for Money
8.5
PROS:
  • Comprehensive features
  • Scalability for growing businesses
  • User-friendly interface and support resources
CONS:
  • Limited customization options for design

Are you considering BigCommerce for your online store?

BigCommerce is a popular e-commerce platform that has been providing services to online merchants since 2009.

Our comprehensive BigCommerce review covers all Details like the pros and cons, features, pricing plans, alternatives, and frequently asked questions about this popular e-commerce platform.

Whether you’re a small business owner or an enterprise-level retailer, our in-depth analysis will help you decide if BigCommerce is the right e-commerce solution for you.

It is a comprehensive platform that offers a range of features and tools to help businesses build, launch, and grow their online stores.

Let’s Start-

About BigCommerce

  • Industry – ECommerce
  • Founded – 2009
  • Headquarters – Austin, Texas
  • Website – https://www.bigcommerce.com/

BigCommerce is a Powerful Sass Commerce platform to grow businesses with technology and its powerful selling platform. 

A complete solution to sell your products all around the web using its self-hosted stores, exclusive marketing, and selling tools.

bigcommerce homepage

BigCommerce offers a range of features and tools for managing your online store, including inventory management, payment processing, shipping and tax settings, and marketing tools.

The platform is known for its user-friendly interface and its ability to scale to accommodate the needs of growing businesses.

One of the key advantages of using BigCommerce is its seamless integration with a variety of marketplaces and social media platforms, making it easy for businesses to expand their reach beyond their own online store.

BigCommerce Key Features:

Here are the key features of BigCommerce:

  • E-commerce platform
  • Mobile Optimization
  • Responsive design
  • SEO friendly
  • Payment gateways
  • Shipping integrations
  • Inventory management
  • Product variations
  • Customer groups
  • Marketing tools
  • Analytics tracking
  • Order management
  • Returns management
  • Security features
  • Developer-friendly

Know its Features in detailed

BigCommerce Features Review

Here are some of the key features of BigCommerce in more depth:

BigCommerce Features
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1

E-commerce Platform

BigCommerce is an all-in-one e-commerce platform that offers a variety of features and tools to help you build, manage, and grow your online store.

It is a popular e-commerce platform that allows businesses to create and manage their online stores.

It offers a range of features and tools to help businesses create an online presence, manage inventory, process payments, and market their products to customers.

One of the key advantages of Bigcommerce is its user-friendly interface, which allows businesses to set up their stores quickly and easily.

It also provides a range of customizable themes and templates that businesses can use to create a unique online store that reflects their brand and identity.

2

Mobile Optimization

BigCommerce offers a mobile-responsive design that ensures your online store looks great and performs well on any device, including smartphones and tablets.

Mobile optimization is a crucial aspect of e-commerce, as more and more customers are using their mobile devices to browse and shop online.

Fortunately, Bigcommerce provides a range of mobile optimization features to help businesses ensure their online stores are mobile-friendly.

One of the key mobile optimization features provided by Bigcommerce is its mobile-responsive themes. These themes are designed to automatically adjust to different screen sizes and resolutions, ensuring that the online store looks and functions properly on any device, including smartphones and tablets.

3

Responsive Design

BigCommerce offers a range of customizable themes and templates that can be tailored to suit your brand and create a great shopping experience for your customers.

Responsive design is a critical aspect of modern e-commerce, as customers access online stores from a wide range of devices and screen sizes.

It offers a range of responsive design features to help businesses ensure their online stores look and function properly on any device.

One of the key responsive design features provided by Bigcommerce is its selection of mobile-responsive themes.

These themes are designed to automatically adjust to different screen sizes and resolutions, ensuring that the online store looks and functions properly on any device, including smartphones, tablets, and desktop computers.

4

SEO Friendly

BigCommerce is designed with SEO in mind, with features like customizable URLs, meta tags, and sitemaps that help your online store rank higher in search engine results.

It is a highly SEO-friendly e-commerce platform that offers a range of features and tools to help businesses optimize their online stores for search engines.

One of the key SEO features provided by Bigcommerce is its built-in optimization tools, which include meta tags and descriptions, canonical URLs, and structured data markup.

Bigcommerce also provides a range of customization options to help businesses tailor their online stores to match their SEO goals.

This includes the ability to customize URLs, page titles, and descriptions, as well as the ability to add custom scripts and code to enhance SEO performance.

5

Payment Gateways

BigCommerce offers a wide range of payment gateways to choose from, including PayPal, Stripe, and Square, which makes it easy for you to accept payments from customers.

Bigcommerce offers a range of payment gateway options to help businesses process payments securely and efficiently.

These payment gateways include popular options such as PayPal, Stripe, Square, and Authorize.net, as well as regional options for specific countries and currencies.

One of the key advantages of using Bigcommerce for payment processing is its seamless integration with these payment gateways.

This allows businesses to quickly and easily set up their payment processing systems and start accepting payments online.

6

Shipping Integrations

BigCommerce integrates with a variety of shipping providers, including UPS, FedEx, and USPS, which helps you manage your shipping and fulfillment process.

It provides a range of shipping integrations to help businesses manage their shipping and fulfillment processes. These integrations include major carriers such as FedEx, UPS, USPS, and DHL, as well as regional carriers and fulfillment services.

One of the key advantages of using Bigcommerce for shipping and fulfillment is its integration with these carriers and services.

This allows businesses to quickly and easily set up their shipping and fulfillment processes and automate many aspects of the process, such as label printing, tracking, and delivery notifications.

7

Inventory Management

BigCommerce offers powerful inventory management tools that let you track stock levels, set reorder points, and manage backorders, which makes it easy to stay on top of your inventory.

It offers a range of inventory management features to help businesses manage their products and stock levels effectively.

These features include the ability to track inventory levels, set up low-stock alerts, and manage product options and variants.

One of the key advantages of using Bigcommerce for inventory management is its ability to integrate with third-party inventory management systems.

This allows businesses to sync their inventory levels across multiple sales channels, such as online stores, marketplaces, and physical retail locations.

8

Product Variations

BigCommerce allows you to create product variations, such as size and color, which makes it easy for customers to find and purchase the products they want.

It provides a range of tools and features to help businesses manage their product variations effectively. These features include the ability to set up multiple options and variants for products, such as color, size, and material.

One of the key advantages of using Bigcommerce for product variations is its ability to manage and track inventory levels for each variation.

This allows businesses to ensure that they have sufficient stock levels for each product option, and to set up low-stock alerts to prevent overselling.

9

Customer Groups

BigCommerce allows you to create customer groups, which lets you offer special pricing or discounts to specific groups of customers.

Bigcommerce provides a range of customer group management features to help businesses segment their customers and provide targeted marketing and promotions.

These features include the ability to create and manage customer groups based on a range of criteria, such as location, purchase history, and behavior.

One of the key advantages of using Bigcommerce for customer group management is its ability to automate many aspects of the process.

10

Marketing Tools

BigCommerce offers a variety of marketing tools, including email marketing, social media integrations, and SEO tools, which can help you attract and retain customers.

Bigcommerce provides a range of marketing tools and features to help businesses promote their products and increase their online visibility.

These tools include email marketing integrations, social media integrations, SEO optimization tools, and advertising integrations.

One of the key advantages of using Bigcommerce for marketing is its ability to integrate with third-party marketing tools and platforms, such as Mailchimp, Google Ads, and Facebook Ads.

Choose the best option for you

BigCommerce Plans with Features

BigCommerce offers four different pricing plans to suit businesses of varying sizes and needs:

BigCommerce Plans
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1. Standard Plan

The standard plan is the basic plan offered by BigCommerce, priced at $39/month. It includes all the essential features to set up an online store, such as unlimited products, storage, and bandwidth, a responsive website, and support for multiple payment gateways.

2. Plus Plan

The Plus plan is priced at $105/month and includes all features of the Standard plan, plus added features such as abandoned cart recovery, customer groups and segmentation, and product filtering.

3. Pro Plan

The Pro plan is priced at $399/month and includes all features of the Plus plan, plus additional features such as Google customer reviews, custom SSL certificates, and faceted search.

4. Enterprise Plan

The Enterprise plan is a custom plan that is tailored to meet the specific needs of the business. It includes all features of the Pro plan, plus additional features such as custom API integrations, priority support, and advanced security features.

All BigCommerce plans offer 24/7 customer support, access to a range of design and development tools, and integration with a variety of third-party services and platforms.

So here we have categorized each of the plans.

Features/PlansStandardPlusPro
Products, Storage  BandwidthUnlimitedUnlimitedUnlimited
Transaction Fee0%0%0%
Single Page CheckoutYesYesYes
Coupons, Discounts, and Gift CardsYesYesYes
Product Rating & ReviewsYesYesYes
Professional Reporting toolYesYesYes
Product FilteringYesYes
Price ListsYes
Pricing $39/month$105month$399month

Start Your Free Trial Now

BigCommerce Free Trial Review

BigCommerce offers a 15-day free trial for users to try out their e-commerce platform before committing to a paid plan.

BigCommerce 15 Days Free Trial

During the free trial, users have access to all of BigCommerce’s features, including inventory management, payment processing, and marketing tools.

Additionally, users do not have to enter their credit card information to sign up for the free trial, making it easier to try out the platform without worrying about being charged if they decide not to continue.

During the free trial, users can set up their online store, add products, and test out various design and branding options.

They can also access support resources, including email support and the community forum. However, phone support is not available for users on the free trial.

It’s worth noting that while users have access to all of BigCommerce’s features during the free trial, customization options are limited. This means that users may not be able to fully test out the platform’s design and branding capabilities.

Get the overall pricing

BigCommerce Pricing and Total Cost

BigCommerce Essential Standard plan starts from $29.95/mo. Other BigCommerce plans are Pro and Plus which cost $72/mo and $270/mo.

BigCommerce also offers a 10% Discount when we choose the annual payout option for Plus and Pro plans.

StandardPlusPro
Monthly Plan$39/mo$105/mo$399/mo
Total Cost$468$1,260$4,788
Annually Plan 

[10% Disocunt]

$29/mo$79/mo$299/mo
Total Cost$348$948$3,588

All the above prices are without any special offer or coupon.

Better Customer Support?

BigCommerce Customer Support

BigCommerce is an e-commerce platform that provides various features and tools for merchants to build and run their online stores.

BigCommerce Customer Support
Image – ecommerce-platforms.com

When it comes to support, BigCommerce offers several types of assistance to its users, including:

Knowledge base: BigCommerce has a comprehensive knowledge base that provides answers to frequently asked questions and step-by-step guides on how to use the platform’s features. The knowledge base covers topics such as store design, order management, and marketing.

Community forum: BigCommerce also has an active community forum where users can connect with each other, share their experiences, and seek advice from other merchants or the BigCommerce team.

The community forum is a great resource for users to get insights on running their businesses and learn from other merchants’ successes and challenges.

Email support: BigCommerce offers email support to its users. Users can send an email to the support team, and a representative will respond within a reasonable time frame.

Live chat: BigCommerce also provides live chat support to its users. Users can chat with a support representative in real-time and get immediate assistance with their issues or questions.

Phone support: BigCommerce offers phone support to its users. Users can speak to a support representative directly and get help with their issues or questions.

Enterprise support: BigCommerce offers a dedicated support team for enterprise-level customers. These customers have access to a team of experienced support representatives who can help with complex issues or advanced technical support.

Overall, BigCommerce offers a variety of support options to its users, making it easy for them to get help whenever they need it.

The combination of a comprehensive knowledge base, community forum, and various types of direct support ensures that merchants using BigCommerce have access to the resources they need to run their businesses successfully.

Additionally, the enterprise support option makes BigCommerce a viable option for large businesses with complex needs.

For You, Or Not?

BigCommerce Is Best For

BigCommerce is best for small and mid-sized businesses that are looking for an all-in-one e-commerce platform to manage their online store. Some specific types of businesses that may benefit from using BigCommerce include:

1. Retailers

BigCommerce offers a range of features specifically designed for online retailers, including inventory management, product variants, and shipping and tax settings.

2. B2B sellers

BigCommerce offers features that are tailored for B2B sellers, such as customer group pricing and quote management.

3. High-growth businesses

BigCommerce can scale to accommodate the needs of growing businesses, with the ability to handle high traffic volumes and a wide range of product offerings.

4. Multi-channel sellers

BigCommerce integrates with a variety of marketplaces and social media platforms, making it easy for sellers to expand their reach beyond their own online store.

5. Businesses with limited technical knowledge

BigCommerce is known for its user-friendly interface and easy-to-use tools, making it a good option for businesses that may not have a dedicated technical team.

Overall, BigCommerce is a robust e-commerce platform that can meet the needs of a wide range of businesses, particularly those that are looking for a platform that is easy to use, scalable, and includes a range of built-in features for managing their online store.

Checkout some Similiar Platforms-

BigCommerce Alternatives And Competitors

There are several e-commerce platforms available in the market that offer similar features to BigCommerce.

BigCommerce Alternatives

Here are some of the top BigCommerce alternatives, along with their key features and benefits:

1. Shopify

Shopify is a popular e-commerce platform that offers a range of features for online businesses, including inventory management, payment processing, and marketing tools.

It is known for its ease of use and its ability to integrate with a wide range of third-party apps and services. It also offers a 14-day free trial.

2. WooCommerce

WooCommerce is a free plugin for WordPress that allows businesses to set up an online store using the WordPress platform.

It offers a range of features for managing inventory, processing payments, and handling shipping and tax settings.

WooCommerce is highly customizable and offers a range of plugins and themes for enhancing the functionality and design of your online store.

4. Wix

Wix is a website builder that also offers e-commerce functionality. It offers a range of features for managing your online store, including inventory management, payment processing, and shipping and tax settings.

It is known for its ease of use and its drag-and-drop website builder, which makes it easy for businesses to create a professional-looking website without any coding knowledge.

5. Volusion

Volusion is an e-commerce platform that offers a range of features for managing your online store, including inventory management, payment processing, and marketing tools.

Volusion is known for its user-friendly interface and its ability to handle high traffic volumes. It also offers a 14-day free trial.

Our Opinion-

Conclusion – BigCommerce Review 2023

BigCommerce is a powerful and versatile e-commerce platform that offers a range of features and benefits for businesses of all sizes.

With its user-friendly interface, built-in features for managing your online store, and ability to scale to accommodate the needs of growing businesses, BigCommerce is a popular choice for small and mid-sized businesses looking to set up and manage an online store.

BigCommerce Review 2023
Image – stylefactoryproductions

Some of the key benefits of using BigCommerce include its robust inventory management tools, its ability to handle a wide range of product offerings, and its seamless integration with a variety of marketplaces and social media platforms.

Additionally, BigCommerce’s user-friendly interface and range of support resources make it a good option for businesses with limited technical knowledge.

While BigCommerce may not be the best fit for every business, particularly those with very specific needs or advanced technical requirements, it remains a strong contender in the e-commerce platform space.

At the end of the post, we hope that this article was informative for you. We just want to say that we have mentioned all the major details related to BigCommerce

Get More Ideas From it

Here we’ve mentioned some FAQs that will help you more about BigCokmer and its services.

Que. Can we shift from other eCommerce platforms to BigCommers?

Ans. Yes! You can easily import all your products, offers, SKUs, and site data on BigCommerce from other platforms.

To do this task, you’ve 3 options

  • Self
  • Enterprise Service – Professional Services
  • Transfer Apps – Free & Easy to use

According to us, you should use Transfer apps which are free and for the different imported platforms, it has different apps. With good accuracy, you can import your whole data on BigCommerce.

Que. How much Transaction Fee of BigCommmere?

Ans. You’ll be surprised but BigCommerc doesn’t have any transaction fee.

Yes, you get a complete sell amount without any deduction from BigCommerce. It makes BigCommer unique and that’s why we recommend it to our clients.

Que. How can I avail BigCommerce Free Plan?

Ans. You can use the BigCommer app for 15 Days completely free with full function without entering your credit card.

For every new use, BigCommer offers a free trial to test it, build a store and check BigCommer amazing features.

Specification: BigCommerce

Category

Online Store Builder

Starting Price

$29.95/mo

Key Features

POS

Free Trial

Up to 60 Days

Transaction Fees

0

Photos: BigCommerce

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